Jili97 Privacy Policy –
How We Handle Your Personal Data

Jili97 operates the online gaming and sports betting platform available at jili97.best, serving players across the Philippines. For the purposes of this Privacy Policy, Jili97 is the data controller responsible for the personal information you provide when you register, deposit, play games, or interact with any feature of the platform.

This policy applies to all users of the Jili97 website and any associated services, including casino games, sports betting markets, live dealer tables, the Refer a Friend programme, and all account management features. It covers data collected through the website, via email correspondence with our support team, and through any digital communications we initiate.

When you use the Jili97 platform, we collect personal information in two main ways: information you provide directly, and information collected automatically through your use of the platform.

Information You Provide Directly

• Registration Data: Full name, date of birth, Philippine mobile number, email address, and current home address.
• Identity Verification (KYC): Government-issued ID (e.g., PhilSys national ID, passport, driver's licence), selfie or liveness verification, and proof of payment method ownership.
• Payment Information: GCash account number or mobile number, Maya wallet details, bank account details for BDO/BPI/UnionBank, or Visa/Mastercard card number (last four digits and expiry only – full card numbers are processed by our PCI-DSS compliant payment partner, not stored by Jili97 directly).
• Support Correspondence: Any messages, screenshots, or documentation you send to the Jili97 support team.
• Responsible Gaming: Deposit limits, session time preferences, or self-exclusion requests you set on your account.

Information Collected Automatically

• Device & Technical Data: IP address, browser type and version, operating system, device type (mobile/tablet/desktop), and screen resolution.
• Usage Data: Pages visited, games played, bets placed, session duration, login timestamps, and feature interactions.
• Transaction Data: Full history of deposits, withdrawals, bonus claims, and bet settlements on your Jili97 account.
• Cookies and Similar Technologies: Session identifiers, analytics cookies, and preference cookies (see Section 6 for full details).

Jili97 uses the personal data we collect for the following purposes. We do not use your data for any purpose not listed here without obtaining your additional consent.

Under the Philippine Data Privacy Act of 2012 and its Implementing Rules and Regulations, Jili97 processes your personal data under the following legal bases:

• Contractual Necessity: Processing required to fulfil the service agreement between you and Jili97 – this includes account management, payment processing, and game provision.
• Legal Obligation: Processing required by Philippine law, including anti-money laundering (AML) compliance, KYC verification, responsible gaming obligations, and reporting to relevant authorities.
• Legitimate Interests: Processing necessary for our legitimate business interests, such as fraud prevention, platform security, and improving game performance – provided these interests are not overridden by your privacy rights.
• Consent: Where processing is based on your consent (for example, receiving marketing communications), you may withdraw that consent at any time by adjusting your account notification settings or contacting support.

Jili97 does not sell your personal data to any third party. We may share your information with the following categories of recipients, strictly for the purposes described:

• Payment Processors: GCash (GXI), Maya (PayMaya Philippines), BancNet, Visa/Mastercard network operators, and other licensed Filipino payment service providers – for the sole purpose of processing deposits and withdrawals on your behalf.
• Identity Verification Providers: Licensed KYC/AML service providers who verify government-issued IDs and perform liveness checks as required by Philippine anti-money laundering laws.
• Game Software Providers: Licensed casino game studios that supply the games available on the Jili97 platform. These providers may receive necessary technical session data to operate their games but do not receive your full personal profile.
• Regulatory Authorities: The relevant Philippine gaming regulatory body and law enforcement agencies, where disclosure is required by law, court order, or in response to a valid legal request.
• IT and Security Service Providers: Cloud infrastructure providers and cybersecurity firms engaged to maintain platform availability and security. These vendors are bound by strict data processing agreements.
• Analytics Providers: Anonymised or aggregated usage data may be shared with analytics platforms to improve platform performance. No individually identifiable data is included.

All third parties who receive personal data from Jili97 are required to handle it in accordance with applicable data protection laws and are prohibited from using it for any purpose beyond what is specified in our agreements with them.

Jili97 uses cookies and similar tracking technologies to operate the platform effectively. Here is a breakdown of the types we use:

• Strictly Necessary Cookies: Required for basic platform functions – maintaining your login session, remembering your preferred language, and keeping your account basket intact. These cannot be disabled without breaking core functionality.
• Performance & Analytics Cookies: Collect anonymised data on which pages are visited most, how long sessions last, and where users drop off. This helps us improve the Jili97 platform over time.
• Functionality Cookies: Remember your preferences such as odds format, table layout settings, and game history display options so you don't have to re-configure them each visit.
• Security Cookies: Support fraud detection and account security systems. These help identify unusual access patterns that may indicate unauthorised account use.

You can manage cookie preferences through your browser settings. Please note that disabling strictly necessary cookies may prevent some parts of the Jili97 platform from functioning correctly.

Jili97 retains personal data for as long as necessary to fulfil the purposes for which it was collected, or as required by Philippine law. The following retention periods apply:

• Active Account Data: Retained for the duration of your active Jili97 account relationship plus a minimum of five years after account closure, in line with AML obligations under the AMLA.
• Transaction Records: All deposit and withdrawal records are retained for a minimum of five years from the date of the transaction.
• KYC Documents: Retained for five years following account closure or the last transaction, whichever is later.
• Support Correspondence: Retained for two years from the date of the interaction, unless the matter is related to a formal dispute or investigation.
• Marketing Consent Records: Retained until you withdraw consent plus an additional 12 months to demonstrate compliance history.

After the applicable retention period, data is securely deleted or anonymised. Anonymised data that can no longer be linked to any individual may be retained indefinitely for statistical and research purposes.

Jili97 implements industry-standard technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. Key security measures include:

• SSL/TLS encryption for all data transmitted between your browser and our servers.
• Encryption of sensitive data at rest, including passwords (never stored in plain text) and payment details.
• Role-based access controls ensuring that Jili97 staff can only access the data necessary for their specific job function.
• Regular penetration testing and security audits by independent cybersecurity firms.
• Two-factor authentication availability for all player accounts.
• Automated intrusion detection systems that flag and respond to unusual access patterns in real time.

Under the Philippine Data Privacy Act of 2012, you have the following rights regarding your personal data held by Jili97:

To exercise any of the above rights, contact the Jili97 Data Privacy Officer at privacy@jili97.best or through the support chat in your account dashboard. We will acknowledge your request within 3 business days and respond fully within 15 business days.

Jili97 is strictly intended for players aged 21 years and above. We do not knowingly collect personal data from anyone under the age of 21. If we discover that a minor has registered and provided personal data, the account will be immediately closed, all data deleted, and any funds returned to the original payment method after verification.

Parents or guardians who believe a minor may have accessed or registered on the Jili97 platform should contact our support team immediately at support@jili97.best.

In the course of operating the Jili97 platform, some of your personal data may be processed by service providers located outside the Philippines – for example, cloud infrastructure providers or certain game software studios. Where such transfers occur, Jili97 ensures that appropriate safeguards are in place to protect your data at an equivalent level to that required under Philippine law.

These safeguards include contractual clauses requiring the recipient to maintain data protection standards consistent with the Philippine Data Privacy Act, and where possible, selecting providers in jurisdictions with recognised data protection frameworks. Jili97 does not transfer data to countries where adequate protections cannot be confirmed.

The Jili97 platform does not include links to external third-party websites as part of its standard interface. Where third-party services are integrated (such as payment gateways and game providers), those services operate under their own privacy policies.

Jili97 is not responsible for the privacy practices of third-party payment processors such as GCash, Maya, or card networks. Before using any payment service, we encourage you to review that provider's privacy policy. All payment providers used on the Jili97 platform are licensed and regulated under Philippine financial law.

Jili97 may update this Privacy Policy from time to time to reflect changes in the platform, applicable law, or our data processing practices. When material changes are made, we will notify registered players via email or through a prominent notice displayed when logging in.

The date at the top of this policy reflects when it was last revised. We encourage you to review this page periodically. Continued use of the Jili97 platform after any update takes effect constitutes acceptance of the revised policy.

If you have any questions, concerns, or requests related to this Privacy Policy or your personal data held by Jili97, please contact our Data Privacy Officer (DPO) using the details below:

• Data Privacy Officer Email: privacy@jili97.best
• General Support Email: support@jili97.best
• Live Chat: Available within your logged-in Jili97 account dashboard.
• Response Time: DPO requests acknowledged within 3 business days; full response within 15 business days.

If you feel your data privacy rights have not been adequately addressed by Jili97, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. Contact information for the NPC is available through official Philippine government channels.

For concerns related to responsible gaming, account limits, or self-exclusion, please visit our Responsible Gaming page directly – those requests are handled separately and with priority.